I don't know how long the shipping company held it but It came in frozen and all the leaves froze and fell off.
The tree was snapped in two when it arrived. I don't know if it will survive or not. I'm following the directions for watering and keeping it in a sunny place, but it was the main part of the tree that broke, not just a branch.
Tree looks healthy but there is obvious healed over damage near the soil line. The nursery’s response was that I should buy some wound salve. No, you should send me a 100% healthy tree, not one that probably should have been culled
Plants arrived fine from fed ex. The trees looked great! Just waiting for it to warm up before planting them.
Hopefully they will take rot and grow!