Shipping policy

Everglades Farm Shipping Policy

Order Processing Orders typically take 2–3 business days to prepare before shipping. Once your order ships, you'll receive an automatic confirmation email with your tracking number. Please allow up to 48 hours after receiving that email for tracking information to become active in the carrier's system.

PO Box Shipping We are unable to ship trees to PO Boxes. All orders require a physical street address for delivery. Please ensure a valid street address is provided at checkout.

Shipping Rates Free shipping is available within Florida and select southern states on qualifying orders (minimum purchase may apply). Discounted rates via UPS, FedEx, and USPS are available to most other U.S. destinations. To see the shipping options and rates available for your address, proceed through checkout.

Transit Times Transit time ranges from 1–7 days depending on your location, including weekends. Most orders within Florida arrive within 2 business days.

Express Shipping Many states are served by FedEx Express only, so your tree spends less time in the box. Your shipping options appear at checkout. We can’t take online orders to Alaska, Hawaii, or Puerto Rico at this time. Please contact us for help.

Ground Shipping Restrictions We only ship by ground where trees can arrive in good condition, and those destinations appear at checkout. 7-gallon trees ship by ground only, so they aren’t available in states we serve by express.

Weather Policy Shipments may be delayed during severe weather events. If you live outside South Florida, we strongly recommend ordering when average temperatures in your area are consistently above 50°F, day and night, to prevent cold damage during transit.

Please note: we are not responsible for cold weather damage to tropical trees. Our trees are grown in South Florida's tropical climate and are sensitive to cold. If temperatures in your area drop below 50°F at any point during the day or night, your trees may not survive. As a courtesy during winter months, we may hold your shipment and wait for safer conditions before sending your order.

Citrus Tree Restrictions Per Florida Department of Agriculture regulations, we do not ship citrus trees outside the state of Florida. This includes: Lemons, Limes, Yuzu, Oranges, Mandarins, Kumquats, Clementines, Tangelos, and Limequats.

California and Arizona We ship approved trees to California and Arizona by FedEx Ground, at rates based on the boxes your order needs. Orders of $249.95 or more, before discounts, get 50% off shipping. Citrus and some other plants can’t ship to these states, and checkout will show no shipping options if your cart includes one. Each product page notes any restriction.

Spring Shipping Preorders When it’s too cold to ship safely to your state, you can order with Spring Shipping. Your order is charged in full when you place it, and we hold your trees at our farm until your state’s shipping season opens. Checkout shows the month your order will ship. If we can’t ship in that month, we’ll email you with a new date, and you can choose to wait or cancel for a full refund. You can cancel a Spring Shipping order for a full refund any time before it ships.

Trees keep growing while we hold them, so we may ship a larger tree in the same pot at no extra charge. If a tree has outgrown our shipping boxes, or isn’t available when your order ships, we’ll offer you a substitute or a full refund for that tree. In some cases we may need to cancel your order and refund you in full.

International Shipping At this time, international shipping is not available. International orders typically require a phytosanitary certificate and are subject to agricultural import restrictions that vary by country. Please contact us if you have questions.

Nursery Pickup & Large Containers Some items are available for nursery pickup only and cannot be shipped. This includes nursery pots and containers, and trees in 15-gallon and 25-gallon containers. We do not ship trees larger than a 7-gallon pot. If you're local to the Homestead area, we welcome you to visit the farm and select your tree in person.