Placed an order and was delivered to the wrong address. Customer service doesn't exist until they decided to respond. Wanted me to wait for the delivery be corrected by having usps re-delivered. Another week gone by and for sure the trees are dead by now and only then decided to send a new shipment.
The response has mentioned I've put an incorrect shipping address during ordering and they did me a favor by correcting the address information. My order confirmation email clearly showed the correct address.
Then the next response said their system has shown the incorrect address and nothing they can do about it.
Everglades needs to learn how to have better customer service. I support local Florida nurseries but I can not recommend this one as they do not treat/respect your customers appropriately once they took your money.
If your order arrives correctly and in-time, you are lucky.
Placed an order and was delivered to the wrong address. Customer service doesn't exist until they decided to respond. Wanted me to wait for the delivery be corrected by having usps re-delivered. Another week gone by and for sure the trees are dead by now and only then decided to send a new shipment.
The response has mentioned I've put an incorrect shipping address during ordering and they did me a favor by correcting the address information. My order confirmation email clearly showed the correct address.
Then the next response said their system has shown the incorrect address and nothing they can do about it.
Everglades needs to learn how to have better customer service. I support local Florida nurseries but I can not recommend this one as they do not treat/respect your customers appropriately once they took your money.
If your order arrives correctly and in-time, you are lucky.
Delivery on time the plants is very healthy the seller is wonderful I very recommended this seller.
Doing well with new growth. Trying to decide where to plant Mango since we are pretty far north.