How do I check my order status?
Order Status: How to Check Your Order
Thank you for choosing Everglades Farm for your tree purchase! We understand that you're eager to know the status of your order, and we're here to help you with that.
Option 1: Log in to Your Account
- Visit our website at https://everglades.farm/account/login
- Log in using your email address and password associated with your account.
- Once logged in, you can look up the status of your order in your account dashboard.
Option 2: Retrieve Password or Create an Account
- If you haven't created an account yet, you can do so by visiting https://everglades.farm/account/register
- Follow the prompts to set up your account.
- If you forgot your password, use the "Forgot Password" link on the login page to retrieve it.
Option 3: Use Your Order Confirmation Email
- Look for the confirmation email titled "Order #7926 confirmed" in your inbox.
- Click on the "View your order" button within the email.
- You'll be redirected to a page showing the current status of your order.
When Will Your Order Ship?
- After your tree is shipped, you will receive an automatic shipping confirmation via email.
- This email will include your tracking number, which will be available approximately 48 hours after receiving the email.
Shipping Time Estimates:
- It takes 2-3 business days to prepare your tree for shipping.
- Transit time varies based on your location, taking between 1 to 7 days, including weekends.
Average Total Time for Delivery:
- Delivery to Florida: Approximately 2-3 days.
- Delivery to the West Coast: Approximately 7 days.
- Delivery to the contiguous United States: Approximately 3-6 days.
- You'll usually receive the shipping confirmation with the tracking number the day before the tree is shipped.
- The transit times mentioned above are estimated using FedEx ground.
If you have any further questions or need assistance, don't hesitate to reach out to our customer support team. We're here to ensure your shopping experience with Everglades Farm is smooth and enjoyable. Happy gardening!