bought 2 Emperor Lychee came without damaged. They looks awesome.
I ordered a chocolate tree and the first one was upside down and crushed. I asked for a replacement and one was sent to me. Thank you for that but the second tree was also crushed from being upside down. I accept the loss thanks anyway. My feedback would be to use boxes that say what side should be up so fedex doesn't leave the box upside down. Both plants are no good.
First tree came in not so good condition. Once I got in contact with lily she made it right and sent me a replacement great service.